Drilled Media
Site Overhaul
Drilled Media was already home to award-winning journalism content, but aspired to become the ultimate global hub for investigative climate journalism. This is how I conducted end-to-end design to envision, wireframe, and prototype a new site that was elegant, engaging, and reflective of the quality of their reporting.
A gif that shows final screens from the project layered onto each other
Role
UX / UI Designer
Tools
Figma,
Notion
Timeline
July 2023 - September 2023
Skills
Information Architecture,
Wireframing,
Prototyping,
Interaction Design,
Responsive Design,
Design Systems,
Quality Assurance
Project Link
drilled.media
Results
Increased conversion rate by,
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01
Background

Drilled Media is a global multimedia reporting project focused on climate accountability, founded by Amy Westervelt. It originally started with the inventive true crime podcast about tactics of the fossil fuel industry, but has expanded to print reporting including smaller news stories, substantial investigative projects, and collaborations with other publications.

I completed this project as a UX/UI designer for the design agency, Maybe Ventures. I completed the bulk of the design work, and relied on the project/design lead for feedback. Since this was phase one of the site overhaul, the project scope was limited to site mapping/information architecture, wireframing, and design system development. Phase two of the project will involve even further visual design refinement and an overall search feature–hopefully another case study to come in the near future!

02
Information Architecture

Content inventory

First we kicked off a meeting with the client to understand the content and site functions we needed to support. The 3 basic types of content were to be:

1.
Podcasts.
Hundreds of episodes across 4 different podcast series.
2.
Articles.
News articles contributed by the staff at Drilled Media.
3.
Documents.
Primary sources that expose government, oil and gas, or other organizations, and are referenced in articles or podcasts.
Notes from the usability testing and site audit
Examples of the 3 content types, pulled from the original site.
Notes from the usability testing and site audit

All of these content types are interrelated. For example, some podcast episodes and articles may pertain to a certain investigation. Or there might be some documents that are cited in a podcast episode.

In the new hub, users shall easily be able to find related content in order to see the bigger picture of the investigative reporting and to drive them toward the podcast series.

Due to CMS limitations, it was unlikely that we could implement a search function. Therefore, we knew we needed to design an efficient filtering feature to enable users to sort through the abundance of content housed within the site. Consequently, all of the content should have tags attached to them.

Taxonomy development

We decided to structure our content between 3 different categories: superindex, index, and item. Items are classified as the main content types that were identified above–podcast episodes, articles, and documents.

Notes from the usability testing and site audit
Read from left to right, the index is contained by the super index, and the item is contained by the index.

Sitemap

We knew we wanted to create superindex/index sections for Podcasts, News (Articles), Investigations, and Documents, but in addition, the top level sections needed to include Home and About. This is the sitemap I ultimately created to demonstrate the content structure.

Notes from the usability testing and site audit
Drilled Media sitemap.

The same filtering system shall be used for the Podcasts, Articles, Investigations, and Documents superindex/index sections to establish a pattern across the site that is easy for users to comprehend.

03
Early Wireframing

Low fidelity

I began to sketch wireframes in my notebook as I usually do. During the wireframing stage, one of my big focuses was designing the media cards for articles, podcast episodes, and documents.

For each item, I had to consider the card’s unique anatomy such as the thumbnail image, header, subheading, and lede. I also spent a considerable amount of time iterating on the filtering system. Since there were 20+ kinds of tags within different categories, I was challenged to think about how to display the tag options while making efficient use of screen real estate.

Wireframe sketches of the Home and Consulting Services pages
A selection of low-fidelity wireframe sketches.

Mid fidelity

Wireframe sketches of the Home and Consulting Services pages
I infused my favorite low fidelity iterations over to Figma and prototyped the filtering interactivity to communicate my designs to the rest of the team.
04
Establishing a Unique Site Identity

Before transitioning into high fidelity wireframes, we needed to create a new design system that still complemented the preexisting podcast album art. First I worked with the design lead and client to gather site inspirations. We also engaged in a branding exercise to help our client define what their site does and does not represent.

Wireframe sketches of the Home and Consulting Services pages
In our site identity meeting, we asked the client to articulate in adjectives what Critical Frequency is, is not, and might be in the future. This helped inform us on how we might want users to feel when visiting the website and how the website should be associated. The most prominent descriptors that emerged out of the exercise were: credible, investigative, angry/pissed-off, and no bullshit.
Wireframe sketches of the Home and Consulting Services pages
We decided to use a serif font for the headers and body text with the inspiration of real news reporting. We aimed to choose a color and type combination that was timeless and gave the reporting center stage.
Wireframe sketches of the Home and Consulting Services pages
We ultimately chose colors that would complement the preexisting podcast album art, but also were not cliche when it came to climate reporting or the environment (for example overuse of blue and green). All in the meantime, I continued to test our color contrast ratios to ensure it met accessibility standards to various text sizes.
05
Final Designs
Wireframe sketches of the Home and Consulting Services pages
Wireframe sketches of the Home and Consulting Services pages
Wireframe sketches of the Home and Consulting Services pages
Wireframe sketches of the Home and Consulting Services pages
06
Takeaways & Outcomes
After the completion of my high fidelity site prototype (on both mobile and desktop), the designs immediately went into implementation and can be seen live at
www.drilled.media
. Throughout development, I performed quality assurance and communicated to the developers where there were discrepancies between the design and what was implemented, yet there could still be more improvements made.
Soon we will embark on phase two of the project. The highest phase two priorities will be “issues that affect functionality and quality assurance,” such as latency issues, a search feature, and revisiting the user flow for accessing documents from an investigation. Medium priorities are to “make Drilled extra beautiful” which includes revisiting button styles and adding delightful animations. Lastly, low priorities are “nice to haves” such as redesigning the Drilled logo or making a cheeky 404 page. Looking forward to making even more improvements to this online hub!